Автор: Пользователь скрыл имя, 09 Декабря 2011 в 22:45, реферат
OJSC Aeroflot-Russian Airlines is the biggest airline in the Russian Federation .Aeroflot Russian Airlines was also named "The Best Airline Eastern Europe" at the 2011 World Airline Awards, in a ceremony held in the French Air and Space Museum at the Paris Air Show.("SKYTRAX" The World Airline Awards™, 2011).
(SKYTRAX, The World Airline
Awards™ are based on results from 18.8 million questionnaires,
covering more than 200 airlines worldwide,2011. http://www.worldairlineawards.
Appendix 2.
Historical facts
about the Aeroflot company
*The Aeroflot company was the biggest
in the world and main national company to control the aircraft
in the country back in USSR
*Aeroflot is considered as one of the profitable in the world.
(This confirms 2006 financial results, from the August Issue of Airline
Business that says "Aeroflot-Russian Airlines is one of the
world best airlines" ).
* The Russian government - owns 51% of the company and 49% is owned
by other entities.
*The main principals and activities of the company are air
transport on international and domestic routes , the passenger services
such as freight service, Aircraft technical maintenance and repair .
*There are more then 15 thousand employees in the company.
*Aeroflot promises 99,95% of safety using their aircraft.
*The Aeroflot company is also famoust, as the first airline to successfully
operate regular jet airliner services with TU-104.
.
* The company covers 109 destinationscities in 53
different countries, mainly from its main office and hub, at Sherementyevo
International Airport, in Moscow.
*Aeroflot carried 11,3 million passengers in 2011 (30 % increase
compare with year 2009). The total amount of passengers carried by Aeroflot
Group exceeded 14 million.
*Aeroflot was the first Russian airline company to join the International
Air Transport Association (IATA)
in 1989.
* Aeroflot operates code-sharing
agreements with 28 Russian
and foreign airline companies.
*Aeroflot plays an active role in its community through on-going support
of charitable organisations and community events. In 2010, the company
made it to the top 10 in Russia’s Corporate Social Responsibility
Index taking the 4th position on the list. Aeroflot is actively
involved with a variety of social initiative.
*In the early 1990s, crews regularly took on extra passengers for cash,
resulting in dangerously overloaded planes. And in 1994, a pilot allowed
his son to sit at the controls, causing a plane to crash in Siberia,
killing 75 people.
Aeroflot routes maps.
Sources used:
http://news.bbc.co.uk/1/hi/
Appendix 3
The Financial Situation
of the Aeroflot company
From The Airline business financial results:
"The country’s national
carrier, state-run Aeroflot was ranked Europe’s tenth and world’s
39th in terms of the core business revenues. But the company climbed
to the 19th position worldwide if judged by the net profits. Aeroflot
revenues reached $2.983 billion past year and the airlines posted net
profits of $258.1 million." (from
the official news resours http://www.kommersant.com/p-
Aeroflot performances Table.
| Indicators | 2000 Year | 2001 Year | 2002 Year | 2003 Year | 2004 Year |
| Passengers (millions) | 5,1 | 5,8 | 5,5 | 5,8 | 6,6 |
| Post and freight (thousand tones) | 107,4 | 101,6 | 109,5 | 114,2 | 145,5 |
Sourses used: http://www.kommersant.com/p-
Appendix 4.
Development forecast table
of passenger transport market in the Russian Federation.
Source: http://www.ram.ru/
Appendix 5.
Aeroflot yesterday
Aeroflot tommorow
Appendix 6.
British Airways
Characteristics:
•
Professional customer care
• British
• Reliable
• Professional
• Experienced
• Restrained
• Conservative
• Corporate
• Bureaucratic
• Innovative
• Courageous
(Source: http://www.tpub.com/content/
AIR-FRANCE
Characteristics:
• French-style incarnation
• The national carrier
• Professional
• Corporate
• The State
• Good food
• Courageous
(Source: http://corporate.airfrance.